Many managers and business teams are faced with value creation challenges, where it is essential to overcome a “sylos” mode of working in favor of a strong cross-functional collaboration approach.
It therefore becomes important to build and spread an organizational culture among employees, a sense of mutual responsibility with each of the stakeholders, to stimulate synergy with other teams and achieve business goals; these are the foundations for proactive, continuous and conscious cross-functional collaboration that will be experienced and shared during the course.
Methodology
Sharing of best practices, national and international benchmarks, self check-ups and improvement plans.
Goals
- Understand what Cross-Functional Collaboration is.
- Sharing the importance of collaboration in today’s work contexts
- Experience how to collaborate effectively across functions through trust building and effective organizational communication
- Facilitate the adoption of a collaborative approach to activate and improve synergies between different business functions to achieve, more quickly and effectively, joint goals.
Program
- Why work on Cross Functional Collaboration?
- A tool for analyzing the value that people create in the company: social network analysis
- The dysfunction of cross-functional teams: why don’t we collaborate?
- The stakeholder empathy map
- The 4 levels of cooperation and Cross Functional Collaboration.
- Influencing Planning Model
- Explain cooperation needs with assertiveness
- Role trust: what elements of trust do we expect and what do we convey to our stakeholders?
- The transactional trust model
- Developing Cross Functional Collaboration Skills.
- Accountability in organizational contexts
- From blame/justification culture to accountable culture to find solutions.
