The company today is no longer just an entity that remunerates performance, but an organization that creates contexts of well-being and in which people wish to be able to recognize themselves and be free to express needs, passions and identity.
HR faces a new challenge: how to be attractive to candidates of different generations? How to foster the retention and motivation of those already in the company? How to identify value models to manage all stages of the employee journey?
This training course dedicated to HR specialists aims to redesign the levers of internal attraction and retention and redesign a new employee journey that integrates the needs of all stakeholders: customers, business and employees.
Methodology
Sharing of national and international trends and data, dialogic lectures, discussion and debate among participants, sharing of best practices, checklists and design canva.
Goals
– Provide an overview of the main trends that are influencing the design, market, and tools of work, making it necessary to redefine the Employee Journey
– Learn about the needs of people in the 7 stages of the Employee Journey, identifying for each stage the main characteristics and touchpoints
– Experience the most significant generational differences and recognize the main needs expressed by each generation
– Illustrate the Praxi Human Touch model as a tool for generating value in each stage of the Employee Journey
– Analyze the Employee Journey of your company and redesign its main touch points.
Program
– Check up your company’s employee journey and analyze employee and customer perceived value – Online survey
– Why is it time to redefine your Employee Journey? Between major changes and emerging trends: national and international data (from the VUCA world to the VUCA PRIME world, increased use of digital tools and impact on work and its possibilities, sustainability, major resignations…)
– The 7 stages of the Employee Journey: from attraction to departure: which needs are most significant at each stage
– Comparing generations: a new intergenerational language to seek
– Focus on: engagement phase, performance, development
– How to: a tool for managing complexity and redesigning EJ by identifying valuable solutions, the Praxi Human Touch model
– Strategic involvement of organizational stakeholders for inclusive co-design
– Redesigning EJ: building concrete proposals to bring to management’s attention
– Development plan and monitoring results.
