In increasingly hybrid work settings, where work and labor relations occur both in the presence and at a distance, managers must deal with the process of evaluating the performance of their employees who work remotely.
The course focuses on the characteristics of work done remotely, goal setting, and performance tracking by focusing on all the elements necessary to observe and evaluate work performed, and properly manage all stages of the remote evaluation process.
Methodology
The course will be delivered in an interactive mode and will alternate between practice, sharing and lecture moments aimed at acquiring applicable tools. Pre-work and creation of an action plan are provided.
Goals
- Identify what are the characteristics of work done remotely
- Understand and identify what variables need to be considered when evaluating remote employees
- Acquire methods and tools for effective distance assessment.
Program
Working at a distance
- Characteristics of remote work
- Assigning goals in a distance context: holding people accountable to an expected outcome
- Monitoring and self-monitoring of remote work
- Gathering feedback
- Detection of remote performance
- Errors of judgment.
What to consider when evaluating at a distance
- Performance evaluation factors: objectives, overseeing responsibilities, quality of outcome, competencies
- Presidium of responsibility, quality of outcome, skills: what variables to take into account and what to observe in remote work.
How to manage a remote evaluation process
- Continuous feedback and two-way feedback as an in-progress monitoring tool
- Continuous monitoring tools: the diary, the dashboard
- The evaluation interview
- Creation of do’s and dont’s in remote assessment
- Individual action plan.
