In today’s highly complex, unstable and unpredictable socio-organizational environment, it becomes increasingly important for every “business organization professional” to acquire new knowledge and tools suitable for reading and interpreting his or her own context with a view to effectively identifying, implementing and governing organizational change projects.
The course provides practical knowledge of organizational analysis and improvement and tools for designing change management actions.
Methodology
Concreteness, practical applicability and interactivity are the 3 distinguishing features of the course. Participants will be called upon immediately to act out the methods and techniques that will be presented. Ample space will be given to the narration of real projects and experiences.
Goals
- Know the key components and factors for defining organizational models
- Develop a process-centered professional approach
- Know the main design and sizing techniques of organizational structures
- Know how to design organizational change management actions.
Program
- Process measurement systems (Balanced Score Card methodology, performance indicators)
- Techniques for sizing organizational structures
- The value and limitations of sizing methods (examples)
- What is change
- Effects of change on people: individual resistance
- Learning to manage change: how to become leaders of change
- Experiences of change.
