Leaders and managers increasingly find themselves having to make decisions and act quickly, in situations of uncertainty and contexts of generational and cultural diversity.
The course provides tools, reflections and opportunities for discussion for those who want to consciously and proactively manage the full potential of the mind in terms of creativity and the development of problem solving skills.
In particular, the ability to develop solutions with design thinking tools without being hindered by preconceptions and prejudices will be trained, in order to ensure an approach to business suited to the complex times in which we live.
Target audience
All those who wish to bring out their creative ability and acquire a method to apply it in problem solving.
Methodology
The course will be delivered in an interactive mode and will alternate between practice, sharing and lecture moments aimed at acquiring applicable tools.
Duration
In-person 1-day course or webinar mode.
Goals
- To know and understand the workings of the human mind and its potentials
- Reflecting on psychotrapes to overcome bias, stereotypes, and prejudices and “open up” to problem solving
- Break down the problem into its various structuring elements and into addressable subproblems
- Produce ideas for possible solutions by activating divergent and creative thinking and formulate an action plan.
Program
Recognizing the potential of the mind
- How the human mind works: slow thoughts and fast thoughts
- Recognize the mental mechanisms that lead us to make choices that are not always effective
- Soliciting “slow” thoughts in “fast” contexts
- Decision making: the cognitive, emotional and value aspects
- The main biases involved in the problem solving process.
Tools to broaden one’s perspectives
- Finding solutions with problem solving
- Problem awareness: the identification and understanding of the problem situation from the six-step problem solving model
- Focusing established mental scripts to explore new ones
- Reflect on physiological defenses to change and how to re framing a situation so as not to fall victim to one’s own patterns and prejudices
- Creativity and its paradoxes
- Communicate the problem and solution to activate the stakeholder network.
From solution to action plan
- The main problem solving tools
- Experiment with different creative problem solving tools on cases
- From creativity to action plan.
